Terms of sale

These General Contracting Conditions apply to the sale of all vbalbaina.es products, with the fiscal name Viñas de Balbaina S.A
A11223179, with fiscal address at Calle Marina de Guerra 7, 11500 El Puerto de Santa María (Cádiz) through its virtual store, located on the website: www.vbalbaina.es.es to consumers, users or any other recipient final (THE USER), to which orders can be delivered in Spanish territory.
The use by the USER of the services of the vbalbaina.es store presupposes, in any case, adherence to the General Conditions, which are available to customers on the website itself.
The prices of each PRODUCT are expressed in Euros. Bids will be duly marked and identified as such.
vbalbaina.es reserves the right to make, at any time and without prior notice, the modifications it deems appropriate, being able to update products and prices daily according to the market. The price applicable to the order request made by the USER will be that stated at the time of accepting the General Contract Conditions.
Once the order is confirmed, if the product purchased by the user is not in stock at the time of payment confirmation, vbalbaina.es will offer the user several options, among which the order will always be canceled, and the customer can be reimbursed the amount. paid.
Payment Methods
– Wire transfer.
– Debit or credit card.
General sales conditions
– The merchandise will be sent freight prepaid, charging this concept on the invoice.
– Postage € 9 for shipments to the Peninsula.
– Free shipping for orders over 30 euros of net purchase value (not including shipping).
– Returns will not be accepted after 15 days from the date of shipment. Returns of orders with recording are not allowed except for typographical error
– The expenses originated by cancellation or return of orders (roundtrip postage, etc.) will be borne by the customer.
– The delivery time is 2 to 5 days.
– Orders to the Islands, Ceuta or Melilla may be affected in delivery times more than indicated due to CUSTOMS. We are not responsible for the delay because it is caused by someone else.
– In the case of receiving the merchandise broken, defective or in poor condition to proceed with the exchange, you must contact us within a period of less than 24 – 48 hours from the collection of the merchandise and we will replace the products at no cost to you or the amount of the damaged units will be refunded (at the choice of Vbalbaina.es). For this, you will have to send us individual and global photographs where the damages appear clearly so that our special attention department can assess the damages.